Human-in-the-Loop

Introduction Every few years, something comes along that forces identity and access management professionals to rethink the fundamentals. Federated identity changed how we think about trust boundaries. Zero Trust changed how we think about networks. Zero Standing Privilege changed how we think about admin access. Now agents are changing how we think about who is taking actions in our systems. I don’t mean chatbots. I mean autonomous systems that read context, make decisions, and execute real-world actions—send emails, merge code, modify configurations, publish content, interact with APIs—on behalf of a human....

TL;DR AI brings speed, scale, and intelligence to Identity and Access Management (IAM). But real-world breaches, compliance rules, and business complexity prove a critical truth: without a human-in-the-loop (HiTL), automation introduces unacceptable risks. This guide covers how AI is transforming IAM, what can go wrong, real-world incidents, case studies, key compliance requirements (SOX, HIPAA, GDPR, NIST, and more), and a downloadable mapping document for your security program. 1. Introduction: The New Age of IAM Automation Identity and Access Management (IAM) is now at the crossroads of AI, automation, and Zero Trust....